Privacy Policy

Worldwide Travel & Tourism LLC is committed to protecting and respecting your privacy and ensuring that your personal data is handled in compliance with the UAE Personal Data Protection Law (PDPL) and other applicable UAE regulations.

This Policy, together with our [Terms and Conditions] and any referenced documents, explains how we collect, use, disclose, and process your personal data when you interact with our website and related applications. Please read this carefully to understand our practices regarding your personal data and your rights.

1. INFORMATION WE COLLECT

Depending on your interactions with us, we may collect and process the following types of personal data:

1.1. Data You Provide Directly:

• Information submitted through online forms (e.g., registration, feedback, booking forms).
• Transaction details, payment information, and correspondence with us.

1.2. Automatically Collected Data:

• Information such as IP address, geolocation data, browser type, and operating system.
• Cookies and similar technologies to distinguish and authenticate users, manage sessions, and analyze overall usage patterns.

1.3. Data from Third Parties:

• Data collected from trusted partners, analytics providers, and advertising networks, used in accordance with UAE law.

2. Legal Basis and Consent

In accordance with the UAE PDPL, we process your personal data only when one or more of the following conditions apply:

2.1. Consent: You have provided your explicit consent after being informed of the processing purposes.

2.2. Contractual Necessity: Processing is necessary to perform a contract with you or to take steps at your request prior to entering a contract.

2.3. Compliance with Legal Obligations: Processing is necessary for compliance with a legal obligation to which we are subject under UAE law.

2.4. Legitimate Interests: Processing is necessary for our legitimate interests, provided such interests are not overridden by your rights and freedoms. In all cases, we ensure that processing is fair, transparent, and limited to the purposes notified.
By using our Platform, you consent to the collection, use, and transfer of your personal data as described in this Policy. You may withdraw your consent at any time; however, doing so may affect our ability to provide certain services.

3. How We Use Your Data

We will use your personal data only for the following purposes, which are aligned with both our operational needs and UAE legal requirements:

3.1. Provision of Services: To authenticate your identity, process bookings, manage transactions, and provide customer support.

3.2. Communication: To notify you about changes to our services, respond to your inquiries, or send promotional communications if you have opted in.

3.3. Operational Improvement: To analyze aggregate data for improving our Platform and user experience.

3.4. Compliance and Security: To comply with legal obligations, enforce our agreements, and protect our rights and the safety of our users.
When used for marketing, direct communication will be based on your clear and affirmative consent.

4. Data Sharing and International Transfers

We do not sell your personal data. We may share your data with:

4.1. Group Companies and Subsidiaries: Within our corporate group to facilitate our services.

4.2. Service Providers: Trusted third parties acting on our behalf (e.g., payment processors, hosting services) under written agreements that ensure your data is protected as required by UAE law.

4.3. Legal or Regulatory Authorities: When required by law or to respond to valid legal requests. If your personal data is transferred outside the UAE, we ensure that such transfers are subject to appropriate safeguards (for example, using standard contractual clauses) that comply with the PDPL.

5. Data Storage and Security

5.1. Storage: Your data is stored on secure servers and maintained only for as long as necessary to fulfill the purposes of collection, or as required by UAE law.

5.2. Security Measures: We have implemented technical, administrative, and physical measures to protect your data against unauthorized access, disclosure, alteration, or destruction. These measures are regularly reviewed to adhere to best practices and UAE legal standards.

5.3. Data Breach Notification: In the event of a data breach that risks your rights, we will promptly notify you and the relevant UAE authorities as required by law.

6. Your Rights Under UAE Law

Under the UAE PDPL and related regulations, you have certain rights in respect to your personal data. These include:

6.1. Access and Rectification: The right to request access to your personal data and to have any inaccurate, incomplete, or outdated data corrected.

6.2. Erasure and Restriction: Where applicable and subject to legal exceptions, the right to request deletion or restriction of your data processing.

6.3. Objection and Consent Withdrawal: The right to object to the processing of your data, particularly for direct marketing purposes, and to withdraw your consent at any time.

6.4. Data Portability: Where technically feasible, the right to request the transfer of your personal data to another service provider.
To exercise any of these rights, please contact our Data Protection Officer (DPO) using the contact details provided below. We may require proof of your identity before processing your request.

7. Cookies and Tracking Technologies

Our Platform uses cookies and similar tracking technologies to:

• Manage your session and personalize your experience.
• Analyze usage patterns to improve our Platform.
• Recognize users and enable critical functionality.

Where cookies are not strictly necessary, we will obtain your consent in a clear and unambiguous manner. You may manage or disable cookies through your browser settings; however, this may affect your ability to use some features of our Platform.

8. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable laws. Once your data is no longer necessary, we will securely dispose of or anonymize it in accordance with our data retention policy.

9. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time in response to changes in our business practices, legal requirements, or for other reasons. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise your rights under UAE law, please contact our Data Protection Officer:

Email: info@worldbookinghub.com
Address: Worldwide Travel & Tourism LLC Sharjah Media City, UAE
Phone: +971 585995422

Disclaimer: This revised privacy policy is for informational purposes only and should not be considered legal advice. For complete legal compliance under UAE law, please consult with a legal professional experienced in UAE data protection regulations.